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Driving Customer-led Growth with Customer AI
Part 3: How to Profile Your Ideal Customer
As a leader in your organization, you’re facing increasing pressure to grow your business through existing customers. At OCX Cognition, we’re building Customer AI software to solve problems that were previously unsolvable in software. Specifically, the prediction of customer attitudes and behaviors.
The final chapter in our summer webinar series is approaching “Profile Your Ideal Customer“.
We’ll take a deep dive into ideal customer profiling, one of three core competencies you need to master a customer-led growth strategy. We’ll cover:
- Identify best-performing cohorts and the drivers of that performance
- Building profiles of ideal customers based on those cohorts
- Targeting ideal clients while orchestrating sales, marketing, and onboarding activities
WEBINARS
June 27: Manage Risk and Opportunity (View Webinar)
July 18: Drive Constant Operational Improvement (View Webinar)
August 8: Profile Your Ideal Customer