The Platform Solution for Always-On Customer Intelligence and NPS

The Platform Solution for Always-On Customer Intelligence and NPS

Spectrum AI delivers NPS for every customer, every day.

For too long, getting a truly complete set of CX insights has been out of reach. But times change; upgrade. Backed by rigorous data science research, Spectrum AI delivers the only approach to predictive customer intelligence and  analytics built by the team that co-created NPS.

Spectrum AI is an innovative technology that delivers a 20x improvement in CX data and analytics. Don’t let complexity get in the way of clarity.

Download to learn how Spectrum AI:

  • Uses the operational data already resident in your business
  • Puts continuous CX insights in front of team members
  • Resets your expectations about what’s possible through customer intelligence

Spectrum AI brings surveys and operational data together for an entirely new approach to NPS and CX analysis.


OCX Cognition delivers the future of NPS. We ensure customer experience success by combining technology and data science with programmatic consulting. In our Insights section, we present a comprehensive and evolving collection of resources based on our research and expertise, collected for CX leaders committed to delivering business outcomes.