by Raza Imran | Jul 7, 2020 | Taking Action with NPS Data
NPS BASICS AND BEYOND NPS Action Planning for the Greatest Impact Action Planning NPS Action Planning for the Greatest Impact key takeaway NPS action planning takes longer than closing the loop, but it also offers greater impact on the business because it lets you...
by Raza Imran | Jul 7, 2020 | Taking Action with NPS Data
NPS BASICS AND BEYOND NPS Closed Loop Keeps the Dialog Open Closing the Loop NPS Closed Loop Keeps the Dialog Open key takeaway The NPS closed loop offers an important way to improve the customer relationship and encourage ongoing feedback. It should encompass all...
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