The CX Network Live Start-Up Awards 2022

OCX Cognition was proud to be selected from the many applicants and six finalists at the CX Network Live Start-Up Awards of 2022. See the winning presentation by co-founder Richard Owen and the judges’ reaction. Richard explains why innovation is critical at this stage of the evolution of CX, and how the OCX Cognition solution was engineered to address the specific – but avoidable – failures at the heart of traditional, survey-based CX programs.