FEATURES

Customer AI Software

Next: Generative CX Analytics 

NEW FEATURE

Prescriptive Analytics

Sometimes you want to go beyond the analytics to take action.
Customer AI now features prescriptive analytics that interpret your data to generate recommendations or events.

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Next Best Action

Use Generative AI to interpret customer analytics and generate easy-to-read next best action narratives or playbooks for success teams.

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Next Best Offer

Segment customers by experiences and attitudes to target expansion opportunities and analyze the best performing offers to make.

Use APIs to Trigger Events

Target events using data conditions or customer segments that generate automated actions on marketing or success platforms.