FEATURES
Customer AI Software
Next: Generative CX Analytics →
NEW FEATURE
Prescriptive Analytics
Sometimes you want to go beyond the analytics to take action.
Customer AI now features prescriptive analytics that interpret your data to generate recommendations or events.
Next Best Action
Use Generative AI to interpret customer analytics and generate easy-to-read next best action narratives or playbooks for success teams.
Next Best Offer
Segment customers by experiences and attitudes to target expansion opportunities and analyze the best performing offers to make.
Use APIs to Trigger Events
Target events using data conditions or customer segments that generate automated actions on marketing or success platforms.
Questions?
success@ocxcognition.com
SOLUTIONS