PLATFORM
Customer AI Software
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How It Works
Measuring Experiences
Business outcomes are driven by customer experiences and behaviors. Customer AI creates analytics that measure your business as your customers perceive it –a customer journey comprised of experiences.
Inputing Operational Data
Customer’s form discreet impressions about different stages of the experience. These stages align with functions and systems within your operations. Customer AI uses data from these systems as input.
Generative Analytics
Using input from various systems, Customer AI learns how customer attitudes correlate to operational data patterns. Once trained, the system continuously generates customer analytics for all components of the journey.
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