Customer AI Software

Next: Customer AI Architecture 


APIs & Integration

Sometimes the most effective approach to Customer AI is to integrate generative analytics into the workflows and applications your teams are already using today. The OCX Cognition platform includes a robust set of APIs, and sharing options that let you integrate Customer AI in the manner that best suits your business needs.

Whether you’re an analyst team with analytics tools you’ve already adopted, or a team of end-users that wants alerts or data summaries pushed to the collaboration platform you already use, you’ll find sharing, embedding and integration options that make Customer AI work where you work.