Customer AI Software

Next: Data Integration 


Customer AI Architecture

Customer AI from OCX Cognition is a secure, enterprise-grade software solution built specifically for continuous customer analytics. Our platform includes frameworks and services and operations that get you from data to insight quickly on an architecture you can count on.

Program Frameworks

We’ve taken Customer Experience expertise developed over decades and built it into the OCX Cognition Customer AI platform with proven Program Frameworks that will accelerate any Customer AI program.

Automated AI/ML

Our innovative AutoML platform can be configured specifically for your business, making Generative Customer Analytics, Generative AI Data Stories and Predictive Revenue Analytics available to you in days.

Secure Data Warehouse

We’ll host your Generative Customer Analytics in a secure Cloud Data Warehouse and provide access through easy-to-use Mobile or Web Dashboards, APIs or Secure Data Transfer.


Recognized By Amazon Web Services for Innovation

OCX Cognition was selected as an AWS Case Study and Featured Speaker for its AWS Innovate Conference. Our Generative Analytics software was cited as an innovation in AI Applications by the AWS Team for creating highly configurable AI-as-a-Service software that speeds up time to value.